Управление качеством услуг предприятий автосервиса с учетом процесса формирования потребительской оценки

Искосков М. О.

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Title:	Управление качеством услуг предприятий автосервиса с учетом процесса формирования потребительской оценки
Authors:	Искосков М. О.
Keywords:	управление качеством услуг услуги предприятий формирование потребительской оценки предприятия автосервиса
Issue Date:	2006
Publisher:	ТГУ
Citation:	Искосков, М. О. Управление качеством услуг предприятий автосервиса с учетом процесса формирования потребительской оценки [Электронный ресурс] : автореферат дис. ... канд. техн. наук : 05.02.23 / М. О. Искосков ; [Тольяттин. гос. ун-т]. - Тольятти : ТГУ, 2006. - on-line
Abstract:	Используемые программы: Adobe Acrobat
URI:	http://repo.ssau.ru/jspui/handle/123456789/18705
Appears in Collections:	Авторефераты

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